Managed Services

Three Seas Infologics services include different management levels to suit your business' needs. Those who utilize Three Seas Infologics managed services find it saves countless time, money, and resources, while allowing their team to focus on the core elements critical to their business. We've got your back with four specific types of managed services best suited to your needs; with almost two decades of managed experience, rest assured you're in good hands.

Packages on the managed tier level are required to have core service updates provided through the control panel processed by the owner of the account. This simple procedure involves logging into the server control panel and clicking the button(s) to execute the updates. The list of these core services are as follows:

You can find resources on many of these operations and more in the Three Seas Infologics Knowledge Base.

Three Seas Infologics administrators may process these updates for the owner using on-demand hours as requested by the owner. Should these services fall out of date and become security compromised or EOL (end-of-life), all managed assistance will result in on-demand hours consumption.

Our Fully Managed and Fully Managed Enterprise tiers include this upgrade service without any on-demand hours consumption. This offers the owner peace of mind that your services will be kept up to date by our team of expert administrators. If you wish to upgrade your account to one of these tiers, please contact our Data Center Infrastructure Sales team.

Support requests for software which has reached the end of its development cycle (EOL) will require an additional expenditure of admin hours to upgrade the software to a developer supported version.

Expert hands-on assistance for features not listed above are available for an administrative fee with any package.

Sometimes you need additional, specialized assistance from our expert technicians. HostDime provides you the freedom to purchase services à la carte.

As your needs grow, we will be there for you. We gladly provide assistance with upgrading your service upon request. We will thoroughly review your existing package, factor your current and future requirements, and provide custom tailored options. Every client has different needs and we will always do our best to accommodate your needs.

For specific inquiries on configurations, installations, and hardware diagnosis, please don't hesitate to contact us for a quick response.